Frequently asked questions

We can work both ways. We offer a complete cleaning kit for an additional €25 that includes all professional-grade products and equipment. Alternatively, you can provide your own products if you prefer specific brands or have allergies.

The duration depends on the size of your space and the type of service. A typical home cleaning takes 2-4 hours, ironing about 1-2 hours per load, and pet sitting can be arranged for any duration you need. We'll give you an estimated time when you book.

Send us a quote request on this site or message us on WhatsApp at +356 9902 7897. We'll discuss your needs and schedule and confirm a price. We aim to respond within 2 hours during business hours.

We require at least 24 hours' notice for cancellations to avoid any charges. For same-day cancellations or no-shows, a 50% service fee may apply. We understand emergencies happen, so we'll work with you case by case.

Yes. Band Clean is fully insured and bonded. All our team members are background-checked professionals. We carry comprehensive liability insurance to protect both your property and our workers.

Yes. We offer weekly, bi-weekly, monthly or one-time services. Regular clients receive priority booking and may qualify for discounted rates. We can work around your schedule, including evenings and weekends.

We serve all major areas in Malta including Valletta, Sliema, St. Julian's, Msida, Gżira and surrounding areas. Contact us to confirm your location — we're always expanding our coverage.

Our pet sitters are animal lovers with experience caring for various pets. We provide walks, feeding, medication administration and lots of love, and we send photo updates so you can see how your pet is doing while you're away.

Yes. Many of our clients prefer this. We can work with your building management for access, or you can provide keys after our first visit.

Yes, Airbnb turnover is one of our specialties. We provide fast, thorough cleaning between guests including fresh linens, bathroom restocking, inventory checks and making sure everything is guest-ready. We coordinate with your check-in times.